Solutions

A service level agreement is a plain-language agreement between the customer and ProtechIT that defines the services that will be deliver, the responsiveness that can be expected, and how you will measure performance. Ensuring everyone involved is on the same page. allows your IT organization to effectively plan and budget, while ensuring your support coverage does not lapse

Do you need IT equipment for a certain period of time? Then renting gains your company some flexibility. You can simply return the equipment at the end of the contract. Handy if your company makes use of temporary workers for peak periods or specific projects. If you rent IT equipment, you're not responsible for repairing and maintaining the devices.

Server hosting is an IT service, typically offered by a cloud service provider, that provides remote access to off-premises virtual or physical servers and associated resources for a monthly subscription or usage-based price. Server hosting lets IT teams provision and start using application and data servers without the up-front cost, delays, and labor of purchasing, setting up, managing, and maintaining physical server hardware themselves, on-site.

Microsoft Office 365 is a subscription model. There is no need for an upfront investment to buy expensive software licenses. Your money is saved, and your capital remains intact to invest in other avenues of growth. Don't for a moment think that O365 is a fancy new name for Microsoft Office with Word, Excel, and PowerPoint. It is a lot more. To start, it comes with Outlook, Access, and Publisher. It also includes services like hosted Exchange for emails, OneDrive for Secure Shared Storage, SharePoint for content management and collaboration, Teams for enabling your teams to converge quickly on a decision in chat channels. For enterprise users, there is also the option of Stream for video streaming, Yammer for an enterprise-wide social platform, and PowerBI for Advanced Analytics. Depending on your need and sophistication of use, O365 includes all the tools and apps necessary to empower your teams.

With hosting you tecfinity server you no longer need to worry about backups, upgrades and loadsheading, as long as you can power a single till and the internet link you will be able to trade.

We understand that technology can be complex and frustrating, which is why we are committed to providing our clients with expert support whenever they need it.

Firewalls are a critical line of defense in protecting businesses from cyber threats, and ensuring that they are properly configured and maintained is essential. Get support for you on premise or cloud based firewall with us.

As an IT company, we offer a range of online backup services to help our clients ensure that their data is always safe and secure.

Onsite IT support is a means of supporting your business's IT environment with a physically present technician or support team. Although many IT issues can be solved with remote support, hardware and software repairs and emergency maintenance often need IT support performed in person. Onsite support is also great for integrating new hardware and software. An in-person technician can ensure that all your equipment is in place and running smoothly. Partnering with a managed service provider (MSP) is one of the best ways to ensure high-quality support.